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Frequently Asked Questions

What are cookies and how do I enable them?

Cookies are required to be able to access your account and to be able to shop on this website.

What are cookies?

A cookie is a small amount of data that is sent from a web server to a user's computer to be stored for a specified period of time. They enable the web server to identify the user during their visit.

Why do I need to enable cookies for the Dr.Hauschka website?

Cookies allow us to recognise you so that we can personalise your experience wherever possible to provide you with a better service, as well as enabling you to have access to added functionality, such as user accounts and the shopping cart. If cookies are disabled in your Web browser, or by privacy software installed on your computer, then you will be unable to make a purchase via the website.

To learn more about the information that we collect from you and how we use it, please read our privacy policy.

Are cookies safe?

Nothing personal is stored in the cookies set by this website. The cookies themselves are only set to last for the duration of your visit and can even expire during your visit should you remain inactive for a significant period of time. We do not use cookies for any other purposes other than to provide you with access to added functionality during your visit and to help diagnose problems should they arise.

How do I change my settings to allow cookies for this website?

The Help menu of most Web browsers will provide information about accepting new cookies, notification for new cookies, as well as enabling or disabling cookies altogether. Listed below are details of how to change your privacy settings in the most common Web browsers.

Internet Explorer
  1. Open Internet Explorer and select the Tools button from the main toolbar, then select Internet Options.
  2. Select the Privacy tab to view the settings.
Mozilla Firefox
  1. Open Firefox and select the Tools button from the main toolbar, then select Options.
    On certain operating systems you may need to choose Edit and then Preferences instead.
  2. Select the Privacy tab to view the settings.
Safari
  1. Open Safari and choose Preferences from the Safari menu.
  2. Select the Security tab to view the settings.

If you have privacy or security software installed, such as Norton, McAffee, Zone Alarm, amongst others, then please refer to the website of the software vendor.

View Frequently Asked Questions