Frequently Asked Questions
Most Viewed
- I have eczema, which products should I use? 47707 views
- I am pregnant, which products should I use? 40916 views
- Which products are suitable for vegans? 39724 views
- Why aren't alpha-hydroxy acids included in any of your products? 25227 views
- How do I know which moisturiser is right for my skin? 22552 views
- Why do you recommend 'pressing' Cleansing Cream into the skin rather than scrubbing? 18774 views
- I am about to give birth, what do you recommend? 14608 views
- Which products are waterproof? 13568 views
- Why shouldn't I use a moisturiser at night? 12180 views
- What exactly do the Rhythmic Conditioners do? 11012 views
Products
How are the Dr.Hauschka products made?
How do the Dr.Hauschka products work?
- What exactly do the Rhythmic Conditioners do?
- How will applying Normalising Day Oil help treat my oily skin?
- Why do your products have an expiry date?
- Which products are waterproof?
- What is the shelf life of my products once opened?
- What is the shelf life of my products unopened?
- How long do the products last?
How do I use the Dr.Hauschka products?
Approved Outlet Network
Ingredients
- Why do some of the Dr. Hauschka Skin Care products contain alcohol?
- Why aren't alpha-hydroxy acids included in any of your products?
- If I am allergic to peanuts, should I be concerned about the peanut oil used as an ingredient in Dr.Hauschka Skin Care products?
- Which products are suitable for vegans?
- You have parfum in your products but you say no chemicals are added?
- Are all of the ingredients in the Dr.Hauschka products organically or biodynamically grown?
- What is your animal testing policy?
Ordering Online
- Are my credit card details safe?
- How can I order your products?
- How long will my order take?
- What happens when products are out of stock?
- What happens if the products are sent to the wrong address?
- What happens if I get the wrong products?
- Are my details passed onto any other companies?
- Are the trial sizes the same as those in the kits?
- What are the sizes of the trial products?
- I live outside the United Kingdom, where can I buy Dr.Hauschka products?
- How do I remove an old address from my account?
- How do I change the e-mail address for my account?
- What are cookies and how do I enable them?
- Why can I not login to my account when using Internet Explorer 9?
Skin Care
Advice
- Why shouldn't I use a moisturiser at night?
- What happens if I have an adverse reaction?
- When and where can I get skin care advice?
Concerns
- I have eczema, which products should I use?
- I have rosacea, which products should I use?
- I have acne, which products should I use?
